- How long are shipping times?
- What's your return policy?
Please see our refunds and returns policy here.
- Can I cancel my order?
If you want to cancel an order, please let us know and we will do our best to help. Unfortunately, if you have ordered a custom piece or engraving, it may be too late to cancel the order.
- What happens if I receive the wrong item?
If there’s an issue with your order, then simply notify us, and we’ll give resolve this by either sending the correct item or providing you with a refund. See our refunds and returns policy for more details.
- Do you offer exchanges?
If you prefer an exchange rather than a refund, we are always happy to help! Just let us know
6. Can I speak to someone?
Of course! We are a small business and answer all questions personally - no robots! Email us at email@example.com and we will do our best to help; if you prefer to speak to us, send us your number and we'll call you back.